The need for a specialized team depends on the type of system you choose: Simple DIY (Do-It-Yourself) Systems: Many of our products are designed to be easily installed by the user, without requiring special tools or technical expertise. We provide detailed instructions and support to help you complete the process successfully on your own. Advanced Systems: For larger installations or more complex systems, we recommend using a specialized team. Our technicians ensure flawless installation, proper device integration, and optimal system performance. If you're unsure which option is best for you, our team is available to advise and guide you through the decision-making process.

Yes, our systems are fully designed to comply with GDPR (General Data Protection Regulation). We implement robust measures to protect personal data, including: Data Encryption: All collected information is stored and transmitted using encryption to prevent unauthorized access. Access Control: We provide tools that allow access only to authorized users. Privacy Settings: We enable customization of settings to ensure only the necessary data is collected. Transparency and Information: We offer clear details on data usage and guarantee compliance with customer rights to access, correct, or delete their data. Additionally, we avoid installing our systems in locations where their operation is prohibited under the regulations of the Republic of Cyprus, ensuring full compliance with local laws. If you have specific questions about the security of your data, our team is always available to assist you.

Enrolling in a maintenance and upgrade plan for security systems, such as alarms and CCTV, provides several benefits to ensure the long-term performance, functionality, and security of your equipment: 1. Continuous Operation Regular maintenance minimizes the risk of malfunctions and ensures uninterrupted system performance. Potential issues are identified and resolved before they develop into major problems. 2. Enhanced Security Regular software updates protect your system against emerging threats, such as cyberattacks. Security settings are checked and adjusted to comply with the latest standards. 3. Extended Lifespan Proper maintenance prolongs the lifespan of your equipment, avoiding the need for early replacement. 4. Cost Savings Preventive care is always more economical than repair or equipment replacement. Maintenance plans are offered at preferential rates compared to ad-hoc services. 5. Access to New Technologies Upgrade plans allow you to integrate the latest technologies into your systems. Keep your equipment modern and enhance its efficiency and functionality. 6. Immediate Technical Support Maintenance plan subscribers often receive priority technical support. Prompt resolution of issues and access to expert guidance are guaranteed. 7. Regulatory Compliance Systems are maintained and upgraded in accordance with current regulations (e.g., GDPR), avoiding legal penalties.

In the event of a malfunction, our technical support team is always available to assist you. Depending on the severity of the issue, we offer immediate dispatch of a technician to your location for repair. If you are a member of our maintenance plan, you will receive priority service and faster response times. Our team consists of experienced technicians who can diagnose and fix the problem quickly, ensuring the continued operation of your system. Additionally, our products have the ability to diagnose the issue from our central station using various platforms and software. In most cases, the repair is carried out immediately, ensuring the prompt restoration of your system’s functionality.